Trade Law
Description based on the Specified Commercial Transactions Act
Name of seller: FUYOH DESIGN Co., Ltd.
Email address: info@fuyoh-design.com
Seller address: 401, 3-13-14 Aobadai, Meguro-ku, Tokyo 153-0042
Representative: Ryo Tachikawa Product price: Displayed for each product
[Payment]
Consumption tax and shipping charges
Domestic
Consumption tax: 10 % of the product price
Shipping fee: 880 yen (tax included) nationwide
*Free shipping for orders over 15,000 yen (tax included)
Abroad
Consumption tax: 10 % of the product price
Shipping cost: Shipping cost will be determined based on EMS shipping cost settings.
Customs duties: Customs duties are not included in the total price at the time of checkout. Products are shipped under the DDU ( duty unpaid ) condition. Depending on the destination country, customs duties and import taxes may be incurred at the time of customs clearance. Please note that the tax amount will be determined at the time of customs clearance. If customs duties or import taxes are incurred, you will be required to pay them when you receive the product.
About payment methods
Credit card (VISA / MASTER Card / AMERICAN EXPRESS)
Shop Pay
[Product Delivery]
About domestic shipping companies
Your ordered items will be delivered by Sagawa Express.
Your order will be shipped within 5 business days (excluding Saturdays, Sundays, national holidays, and the New Year's holiday period).
*This does not apply if you specify a delivery date.
-Delivery may be delayed due to weather, traffic conditions, or other reasons.
About international shipping companies
Your ordered items will be delivered via EMS .
*Delivery is not available to countries other than those that can be delivered by EMS .
[Returns and Exchanges]
Size exchange/product exchange
We take every precaution to ensure the quality of our products, but if the product is damaged, you receive a product that is different from the one you ordered, or there is any other defect due to our negligence, we will immediately exchange the product (shipping costs will be borne by us). In such cases, please contact us within 7 days of receiving the product. Please note that we will only exchange the product for the same item, and we do not accept returns or refunds.
Returns Policy
Returns are not accepted unless the product is defective.
If there is any defect, the product will be replaced with a new one of the same type.
- Due to the nature of viewing on a computer or mobile device, the product image may differ slightly from the actual color.
- Marks and wrinkles that are unique to leather products, vintage-processed products, and items caused by the characteristics of the fabric or special processing are not considered defective products.
- The color of the image is not considered a defect on our part. If you would like more information about the size, color, shape, texture, etc., please contact us before purchasing.